Policy
We stand behind every piece we sell. If you're not completely satisfied, we make returns simple.
Return any eligible item within 30 days of delivery for a full refund — no questions asked. We'll even cover the return shipping.
Email returns@woodesfurniture.com or call (860) 555-0123. Include your order number and reason for return.
Our team reviews your request within 1–2 business days and sends you a prepaid return shipping label.
Pack the item securely in its original packaging and affix the label. Drop it off at any FedEx location.
Once we receive and inspect the item, your refund is processed within 5–7 business days to your original payment method.
Want a different size, color, or product? We offer free exchanges on all eligible items within 30 days. Simply contact us and we'll arrange a pick-up and send out your replacement as soon as we confirm the return.
Note: Exchanges are subject to stock availability. If your preferred item is out of stock, we'll issue a full refund.